Clerk I, Business Services

PURPOSE AND SCOPE:

Under general supervision, perform cashier duties under established Accounts Receivable guidelines.

ESSENTIAL JOB FUNCTIONS:

• Process all Payment Receipts.

• Maintain deposit memorandum files.

• Process all office supply orders.

• Verify student and general ledger account balances.

• Distribute payroll and accounts payable checks.

• Fill all change requests.

• Process vending requests.

• Open and distribute incoming mail.

• Fill all petty cash requests and reimburse petty cash drawers.

• Communicate with student, faculty, suppliers and vendors on routine issues and respond to basic inquiries.

• Post data to manual or electronic spreadsheets as needed.

• Distribute and collect college gas cards and process receipts.

• Distribute faculty/staff parking stickers.

• Perform other duties as assigned.

KNOWLEDGE, SKILLS, EXPERIENCE:

Required:

• High school diploma. 
• Cashier experience in a business office or educational environment.
• Data entry and computer experience including working knowledge of Microsoft Excel ,Word, and Outlook.
• General records management ability, general office skills, and filing.
• Courteous telephone and public communication skills.
• Ability to work Saturdays as required during Fall and Spring heavy registration periods.

EQUIPMENT USED:

PC workstation running on a LAN in a Microsoft Windows environment, calculator, multi-line phone, fax, credit card authorization equipment, copier and general office equipment.

CONTACTS:

Internal - Contact with faculty and staff as necessary to conduct general duties of the position. Contact with students; receive all payments and give general payment information as well as directions regarding locations around the campus.

External – Vending machine representatives, office product companies, general public seeking information.

COMPLEXITY/EFFORT:

Position requires operating a multi-line phone, fax, PC, copier, calculator, credit card terminal and general office equipment. Attention to detail and organization with a strong focus on customer service.

WORKING CONDITIONS:

Work is performed at a desk with a glass and access by the public.

GENERALIZED WORK ACTIVITIES:

• Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing or verifying information or data.

• Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates in person, in written form, by telephone or e-mail.

• Communicating with Persons Outside the Organization - Representing the organization to customers, general public, government, vendors and other external sources in person, in writing or by telephone or e-mail.

• Performing for or Working Directly with the Public - Performing for people or dealing directly with the public.

• Working with Computers - Using computers and computer systems to set up spreadsheets, enter data or process information.